Operations Management 101: Introduction to Operations Management

Course Title: Introduction to Operations Management

Course Description:

This course provides an in-depth exploration of Operations Management, which is the core function in all organizations, focusing on the systematic design, control, and improvement of business processes. Aimed at beginners, the course introduces fundamental concepts and practices that are essential for managing and optimizing operations in both manufacturing and service industries.

Key Learning Outcomes:

1. Understanding Operations Management: Students will gain a foundational understanding of the role operations management plays in business success. They will explore how operations integrate with other business functions to deliver value to customers and stakeholders.
2. Operations Strategy: The course will cover how operations strategies are developed and aligned with broader business strategies. Students will learn to analyze and design operations processes that enhance productivity and competitiveness.
3. Process Design and Analysis: Students will delve into the principles of designing efficient processes and will learn to analyze and improve existing processes using techniques such as process mapping and workflow analysis.
4. Supply Chain Management: The course provides insights into managing the supply chain, from supplier selection to logistics and distribution. It emphasizes the importance of a well-coordinated supply chain in achieving operational excellence.
5. Quality Management: This segment will focus on maintaining and improving quality in operations. Students will explore quality management frameworks like Total Quality Management (TQM) and learn to apply statistical tools for quality control.
6. Inventory and Resource Management: Students will learn about various inventory models and systems, including Just-In-Time (JIT) and Economic Order Quantity (EOQ). The course will also cover resource management techniques to optimize the use of materials, labor, and equipment.
7. Production Planning and Control: The course will introduce the basics of production planning, including demand forecasting, capacity planning, and scheduling. Students will learn how to balance demand with supply to meet customer needs efficiently.
8. Project Management: An introduction to project management principles will be provided, focusing on planning, scheduling, and controlling projects. Techniques like the Critical Path Method (CPM) and Program Evaluation and Review Technique (PERT) will be discussed.
9. Service Operations: The course will extend the principles of operations management to service industries, exploring the unique challenges of managing service operations, including service quality and customer satisfaction.
10. Technology in Operations: Students will explore the role of technology in modern operations management, including the use of automation, data analytics, and information systems to improve operational efficiency.
11. Sustainability in Operations: The course will also address the growing importance of sustainability in operations, including environmental considerations and sustainable supply chain practices.
    Teaching Methods:

The course will employ a mix of lectures, case studies, simulations, and hands-on projects to provide a comprehensive learning experience. By the end of the course, students will be equipped with the knowledge and tools necessary to manage and improve business operations effectively.

Target Audience:

This course is ideal for beginners in the field of Operations Management, including students, early-career professionals, and anyone interested in understanding how businesses manage their operations to achieve strategic goals.